# Universal API AI employee

Viktor is an AI employee that connects to Universal API and helps you run one-off developer API tasks against data or files, running 27 Universal API actions for you like Track Shipment, List Consumers, and Get Connection. Ask in plain English from your workspace; Viktor does the work in Universal API and reports back. Viktor connects in one click via OAuth.

Free to start

No credit card

Works in Slack & Microsoft Teams

## What is a Universal API AI agent?

A Universal API AI agent is an AI that connects to your Universal API account and completes work in it - it doesn't just answer questions about Universal API, it takes the actions. Viktor is an AI employee that works in Universal API on your behalf and delivers the finished result to your workspace.

Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Universal API actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs.

About Universal API

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1.

You ask in your workspace

Describe what you need in plain English

2.

Viktor picks the actions

Selects from 27 Universal API actions, chains them together

3.

Runs in Universal API

Helps you run one-off developer API tasks against data or files - your real data.

4. Reports back

Delivers the finished result to your workspace

## What can you ask Viktor to do in Universal API?

Messages you'd actually send. Paste one into your workspace, swap in your specifics, and Viktor takes it from there.

- “Use Universal API to process this batch of files and send me the results.”
  
- “Set up a daily job that runs Universal API on new entries and reports back.”
  
- “Test Universal API against this sample input and tell me what it returns.”
  
- “Watch for new items in the queue, run them through Universal API, and log the output every hour.”

## How does Viktor work with Universal API?

### Step 1: Connect your stack

27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.

### Step 2: Tell Viktor what you need

Message Viktor in Slack like you'd message a teammate. "Reconcile this month's invoices and flag anything weird." "Pause Meta campaigns above $40 CPA and move the budget to winners." Plain English, any tool.

### Step 3: Viktor operates, you review

Viktor opens the tools, runs the work, and posts back what changed. Sensitive actions wait for your approval. Everything is logged. You stop doing the work and start reviewing it.

## What can Viktor do in Universal API?

Ask in plain English from your workspace. Viktor picks the right Universal API actions, runs the work, and reports back. No workflows to build.

- **Connection**
  ### Update Connection
  Update a connection identified by universalApi and serviceId via the Platform API on Universal API (PATCH; only supplied fields are changed). Run List Connections first to find the correct serviceId.

- **Other**
  ### Track Shipment
  Retrieve tracking statuses for a shipment by tracking ID from the Shipment API on Universal API. Provide serviceId to pick the carrier when a consumer has multiple active shipment integrations.

- **Mdm Vpp**
  ### List MDM VPP Tokens
  List VPP (Volume Purchase Program) tokens from the MDM API on Universal API. Returns an array; use the returned IDs with Get MDM VPP Token.

- **Other**
  ### List MDM Devices
  List devices from the MDM API on Universal API. Returns an array of device objects.

- **Other**
  ### List MDM Device Apps
  List device apps from the MDM API on Universal API. Returns an array of device-app objects.

- **Mdm Dep**
  ### List MDM DEP Tokens
  List DEP (Device Enrollment Program) tokens from the MDM API on Universal API. Returns an array; use the returned IDs with Get MDM DEP Token.

- **Mdm Apn**
  ### List MDM APN Certificates
  List APN (Apple Push Notification) certificates from the MDM API on Universal API.

- **Other**
  ### List HRIS Employees
  List employees from the connected HRIS integration on Universal API. Returns an array of employee objects (paginated internally, up to maxResults); use the returned IDs with Get HRIS Employee. Provide serviceId only when the consumer has multiple active HRIS integrations.

- **Other**
  ### List Distributor Products
  List products from the Distributors API on Universal API.

## Universal API integration FAQ

### Does Viktor integrate with Universal API?

Yes. Universal API is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Universal API from their workspace - no workflow builder, no code.

### How do I connect Universal API to Viktor?

### What can Viktor do in Universal API?

### Do I need to build workflows to automate Universal API?

### Is my Universal API data secure with Viktor?

### How much does the Universal API integration cost?

### Can Viktor use Universal API together with my other tools?