# ServiceM8 AI employee

Viktor is an AI employee that connects to ServiceM8 and helps you schedule and dispatch jobs for trades and construction crews, running 75 ServiceM8 actions for you like Get Job, Send SMS, and Get Note. Ask in plain English from your workspace; Viktor does the work in ServiceM8 and reports back. Viktor connects in one click via OAuth.

Free to start

No credit card

Works in Slack & Microsoft Teams

## What is a ServiceM8 AI agent?

A ServiceM8 AI agent is an AI that connects to your ServiceM8 account and completes work in it - it doesn't just answer questions about ServiceM8, it takes the actions. Viktor is an AI employee that works in ServiceM8 on your behalf and delivers the finished result to your workspace.

Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right ServiceM8 actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs.

About ServiceM8

Field service software

1.

You ask in your workspace

Describe what you need in plain English

2.

Viktor picks the actions

Selects from 75 ServiceM8 actions, chains them together

3.

Runs in ServiceM8

Helps you schedule and dispatch jobs for trades and construction crews - your real data.

4. Reports back

Delivers the finished result to your workspace

## What can you ask Viktor to do in ServiceM8?

Messages you'd actually send. Paste one into your workspace, swap in your specifics, and Viktor takes it from there.

- “Schedule tomorrow's jobs in ServiceM8 and send the crew their assignments.”

— you, to@Viktor
- “Check ServiceM8 for jobs behind schedule and flag them for follow-up.”

— you, to@Viktor
- “Draft an invoice in ServiceM8 for this completed job.”

— you, to@Viktor
- “Watch ServiceM8 for a customer complaint and alert me right away.”

— you, to@Viktor

## How does Viktor work with ServiceM8?

### Step 1: Connect your stack

27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.

Maya Patel11:32 AM

@Viktor check this week's Stripe revenue against HubSpot and flag anything off before the board call.

### Step 2: Tell Viktor what you need

Message Viktor in Slack like you'd message a teammate. "Reconcile this month's invoices and flag anything weird." "Pause Meta campaigns above $40 CPA and move the budget to winners." Plain English, any tool.

### Step 3: Viktor operates, you review

Viktor opens the tools, runs the work, and posts back what changed. Sensitive actions wait for your approval. Everything is logged. You stop doing the work and start reviewing it.

## What can Viktor do in ServiceM8?

Ask in plain English from your workspace. Viktor picks the right ServiceM8 actions, runs the work, and reports back. No workflows to build.

All Attachment Badge Category Company Company Contact Job Job Activity Job Contact Job Material Job Payment Other

- Staff Member

### Update Staff Member

Update a staff member (loads the record, merges your fields, then POSTs).

- Job Queue

### Update Job Queue

Update a job queue (loads the record, merges your fields, then POSTs).

- Note

### Update Note

Update a note (loads the record, merges your fields, then POSTs).

- Job

### Update Job

Update a job (loads the record, merges your fields, then POSTs).

- Job Payment

### Update Job Payment

Update a job payment (loads the record, merges your fields, then POSTs).

- Job Material

### Update Job Material

Update a job material line (loads the record, merges your fields, then POSTs).

- Job Contact

### Update Job Contact

Update a job contact (loads the record, merges your fields, then POSTs).

- Job Activity

### Update Job Activity

Update a job activity (loads the record, merges your fields, then POSTs).

- Attachment

### Update Attachment

Update an attachment (loads the record, merges your fields, then POSTs).

## Viktor uses ServiceM8 together with your other tools

Ask for outcomes that span tools - Viktor pulls from ServiceM8, cross-references the rest of your stack, and delivers one finished result.

## ServiceM8 integration FAQ

### Does Viktor integrate with ServiceM8?

Yes. ServiceM8 is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in ServiceM8 from their workspace - no workflow builder, no code.

### How do I connect ServiceM8 to Viktor?

### What can Viktor do in ServiceM8?

### Do I need to build workflows to automate ServiceM8?

### Is my ServiceM8 data secure with Viktor?

### How much does the ServiceM8 integration cost?

### Can Viktor use ServiceM8 together with my other tools?

4.9 on G2 G2 rating: 4.9 out of 5 stars

Viktor works nights, remembers every decision, and connects to 3,200 tools. Start free with $100 in credits, then $50 a month.
