# Salesforce AI employee

Viktor is an AI employee that connects to Salesforce and helps you track deals and customer relationships through a sales pipeline, running 11 Salesforce actions for you like Find, Soql query, and Get user info. Ask in plain English from your workspace; Viktor does the work in Salesforce and reports back. Viktor connects natively.

## What is a Salesforce AI agent?

A Salesforce AI agent is an AI that connects to your Salesforce account and completes work in it - it doesn't just answer questions about Salesforce, it takes the actions. Viktor is an AI employee that works in Salesforce on your behalf and delivers the finished result to your workspace.

Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Salesforce actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs.

### What can you ask Viktor to do in Salesforce?

Messages you'd actually send. Paste one into your workspace, swap in your specifics, and Viktor takes it from there.

- “Update the Salesforce deal I closed today and move it to won.”
- “Pull this week's pipeline from Salesforce and post a summary to #sales every Friday.”
- “Find contacts in Salesforce we haven't touched in 30 days and draft follow-ups.”
- “Cross-check Salesforce against our billing records and flag deals that don't match.”

### How does Viktor work with Salesforce?

#### Step 1: Connect your stack

27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.

#### Step 2: Tell Viktor what you need

Message Viktor in Slack like you'd message a teammate. "Reconcile this month's invoices and flag anything weird." "Pause Meta campaigns above $40 CPA and move the budget to winners." Plain English, any tool.

#### Step 3: Viktor operates, you review

Viktor opens the tools, runs the work, and posts back what changed. Sensitive actions wait for your approval. Everything is logged. You stop doing the work and start reviewing it.

### What can Viktor do in Salesforce?

Ask in plain English from your workspace. Viktor picks the right Salesforce actions, runs the work, and reports back. No workflows to build.

- **Sobject Record**  
  ### Delete sobject record  
  Permanently deletes a record by ID.

- **Related Record**  
  ### Delete related record  
  Deletes a child record by navigating from a parent record through a relationship.

- **Other**  
  ### Soql query  
  Executes a SOQL query to retrieve Salesforce records.

- **Other**  
  ### Get user info  
  Returns current user's identity, role, and preferences.

- **Related Record**  
  ### Update related record  
  Updates a child record by navigating from a parent record through a relationship.

- **Other**  
  ### Get related records  
  Retrieves child records related to a parent record by traversing relationships.

- **Other**  
  ### List recent sobject records  
  Returns records of a specific type that the user recently viewed or modified.

- **Other**  
  ### Find  
  Executes a text search across multiple objects simultaneously.

- **Sobject Record**  
  ### Create sobject record  
  Creates a new record.

## Salesforce integration FAQ

### Does Viktor integrate with Salesforce?

Yes. Salesforce is one of the 3,200+ tools Viktor connects to, as one of Viktor's native, deepest integrations. Once connected, anyone on your team can put Viktor to work in Salesforce from their workspace - no workflow builder, no code.

### How do I connect Salesforce to Viktor?

### What can Viktor do in Salesforce?

### Do I need to build workflows to automate Salesforce?

### Is my Salesforce data secure with Viktor?

### How much does the Salesforce integration cost?

### Can Viktor use Salesforce together with my other tools?