PagerDuty AI Employee - Automate PagerDuty | Viktor
PagerDuty AI employee
Viktor is an AI employee that connects to PagerDuty and helps you monitor application errors and incidents, running 31 PagerDuty actions for you like List Users, List Teams, and Get Incident. Ask in plain English from your workspace; Viktor does the work in PagerDuty and reports back. Viktor connects in one click via OAuth.
What is a PagerDuty AI agent?
A PagerDuty AI agent is an AI that connects to your PagerDuty account and completes work in it - it doesn't just answer questions about PagerDuty, it takes the actions. Viktor is an AI employee that works in PagerDuty on your behalf and delivers the finished result to your workspace.
Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right PagerDuty actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs.
What can you ask Viktor to do in PagerDuty?
Messages you'd actually send. Paste one into your workspace, swap in your specifics, and Viktor takes it from there.
“Summarize the new errors in PagerDuty from the last 24 hours and flag any regressions.”
“Check PagerDuty for the root cause of last night's incident and report back.”
“Watch PagerDuty for a new critical alert and page me immediately.”
“Post a summary of this week's PagerDuty incident count to #eng every Friday.”
How does Viktor work with PagerDuty?
Step 1: Connect your stack
27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.
Step 2: Tell Viktor what you need
Message Viktor in Slack like you'd message a teammate. "Reconcile this month's invoices and flag anything weird." "Pause Meta campaigns above $40 CPA and move the budget to winners." Plain English, any tool.
Step 3: Viktor operates, you review
Viktor opens the tools, runs the work, and posts back what changed. Sensitive actions wait for your approval. Everything is logged. You stop doing the work and start reviewing it.
What can Viktor do in PagerDuty?
Ask in plain English from your workspace. Viktor picks the right PagerDuty actions, runs the work, and reports back. No workflows to build.
Incident
Update Incident
Update an incident's status, title, urgency, priority, escalation policy, or assignments. Use List Incidents or Get Incident to find the incident ID.
Escalation Policy
Update Escalation Policy
Update an escalation policy's name, description, loop count, or escalation rules. By default, performs a read-then-merge: fetches the current policy and merges your changes before writing, so you only need to specify the fields you want to change.
Trigger Incident
Deprecated — use Create Incident instead. Trigger an incident.Start Incident Workflow
Start an automation workflow on an active incident. Use List Incident Workflows to discover available workflow IDs.List Users
List users in the PagerDuty account, searchable by name or email. Returns user IDs, names, emails, and roles. Optionally filter by team membership using team IDs from List Teams.List Teams
List teams in the PagerDuty account, optionally filtered by name. Returns team IDs and names useful for filtering incidents, users, and services.
PagerDuty integration FAQ
Does Viktor integrate with PagerDuty?
Yes. PagerDuty is one of the 3,200+ tools Viktor connects to, via a managed connector.