# HelpDocs AI employee Viktor is an AI employee that connects to HelpDocs and helps you capture, organize, and find team or personal notes, running 13 HelpDocs actions for you like Get Article, Get Category, and List Articles. Ask in plain English from your workspace; Viktor does the work in HelpDocs and reports back. Viktor connects with a scoped API key. ## What is a HelpDocs AI agent? A HelpDocs AI agent is an AI that connects to your HelpDocs account and completes work in it - it doesn't just answer questions about HelpDocs, it takes the actions. Viktor is an AI employee that works in HelpDocs on your behalf and delivers the finished result to your workspace. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right HelpDocs actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. About HelpDocs The Documentation Engine Behind AI-Driven Support 1. You ask in your workspace Describe what you need in plain English 2. Viktor picks the actions Selects from 13 HelpDocs actions, chains them together 3. Runs in HelpDocs Helps you capture, organize, and find team or personal notes - your real data. 4. Reports back Delivers the finished result to your workspace ## What can you ask Viktor to do in HelpDocs? Messages you'd actually send. Paste one into your workspace, swap in your specifics, and Viktor takes it from there. - “Find the HelpDocs doc about onboarding and turn it into a checklist.” - “Summarize what changed in HelpDocs this week and post it here every Friday.” - “Draft a new HelpDocs page from this meeting transcript.” - “Search HelpDocs for anything about the renewal and pull out the key facts.” ## How does Viktor work with HelpDocs? ### Step 1: Connect your stack 27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps. ### Step 2: Tell Viktor what you need Message Viktor in Slack like you'd message a teammate. "Reconcile this month's invoices and flag anything weird." "Pause Meta campaigns above $40 CPA and move the budget to winners." Plain English, any tool. ### Step 3: Viktor operates, you review Viktor opens the tools, runs the work, and posts back what changed. Sensitive actions wait for your approval. Everything is logged. You stop doing the work and start reviewing it. ## What can Viktor do in HelpDocs? Ask in plain English from your workspace. Viktor picks the right HelpDocs actions, runs the work, and reports back. No workflows to build. ### List Article ID Options Retrieves available options for the Article ID field. ### List Group ID Options Retrieves available options for the Group ID field. ### List Articles Retrieve a list of articles from your HelpDocs knowledge base. ### Search Articles Search for articles in your HelpDocs knowledge base. ### List Categories Retrieve a list of all categories in your HelpDocs knowledge base. ### Get Category Retrieve a category from your HelpDocs knowledge base. ### Get Article Retrieve a specific article from your HelpDocs knowledge base. ### Get Article Versions Retrieve version history and details for a specific article in your knowledge base. ### Generate Chatbot Source Page The chatbot source page feature allows you to generate a comprehensive list of all your Knowledge Base articles that can be fed directly to your chatbot. This makes it easy to leverage your existing documentation to power AI assistants and help your customers find answers quickly. ## HelpDocs integration FAQ ### Does Viktor integrate with HelpDocs? Yes. HelpDocs is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in HelpDocs from their workspace - no workflow builder, no code. ### How do I connect HelpDocs to Viktor? ### What can Viktor do in HelpDocs? ### Do I need to build workflows to automate HelpDocs? ### Is my HelpDocs data secure with Viktor? ### How much does the HelpDocs integration cost? ### Can Viktor use HelpDocs together with my other tools?