Aircall AI Employee - Automate Aircall | Viktor
Aircall AI employee
Viktor is an AI employee that connects to Aircall and helps you manage business phone calls and call center operations, running 7 Aircall actions for you like Get Call, List Calls, and List Contacts. Ask in plain English from your workspace; Viktor does the work in Aircall and reports back. Viktor connects in one click via OAuth.
Free to start
No credit card
Works in Slack & Microsoft Teams
What is an Aircall AI agent?
An Aircall AI agent is an AI that connects to your Aircall account and completes work in it - it doesn't just answer questions about Aircall, it takes the actions. Viktor is an AI employee that works in Aircall on your behalf and delivers the finished result to your workspace.
Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Aircall actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs.
About Aircall
Call center software for customer-centric teams
You ask in your workspace
Describe what you need in plain English
Viktor picks the actions
Selects from 7 Aircall actions, chains them together
Runs in Aircall
Helps you manage business phone calls and call center operations - your real data.
- Reports back
Delivers the finished result to your workspace
What can you ask Viktor to do in Aircall?
Messages you'd actually send. Paste one into your workspace, swap in your specifics, and Viktor takes it from there.
- “Summarize this morning's missed calls in Aircall and draft callback messages.”
— you, to@Viktor
- “Pull yesterday's call volume and average handle time from Aircall.”
— you, to@Viktor
- “Watch Aircall for a spike in wait times and alert me right away.”
— you, to@Viktor
- “Post a summary of this week's Aircall call metrics to #support every Monday.”
— you, to@Viktor
How does Viktor work with Aircall?
Step 1: Connect your stack
27 native integrations. 3,200+ tools via managed connectors. Most are one-click OAuth, some use API keys - Viktor handles auth and starts working. No webhooks, no Zapier zaps.
Step 2: Tell Viktor what you need
Message Viktor in Slack like you'd message a teammate. "Reconcile this month's invoices and flag anything weird." "Pause Meta campaigns above $40 CPA and move the budget to winners." Plain English, any tool.
Step 3: Viktor operates, you review
Viktor opens the tools, runs the work, and posts back what changed. Sensitive actions wait for your approval. Everything is logged. You stop doing the work and start reviewing it.
What can Viktor do in Aircall?
Ask in plain English from your workspace. Viktor picks the right Aircall actions, runs the work, and reports back. No workflows to build.
- List Call Options
Retrieves available options for the Call field. - Update Contact
Update a contact in Aircall. - Retrieve Transcription
Retrieves AI-generated transcription for a specific Aircall call. Requires the AI Assist add-on to be enabled on your Aircall account. - List Contacts
List contacts. - List Calls
List calls. - Get Call
Retrieves details about a call. - Create Contact
Create a contact in Aircall.
Aircall integration FAQ
Does Viktor integrate with Aircall?
Yes. Aircall is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Aircall from their workspace - no workflow builder, no code.